Privacy Policy
Effective Date : 10th December 2024
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our packaging procurement platform. Whether you’re a buyer (retailer or business) or a supplier of packaging products, we are committed to safeguarding your data and ensuring transparency around how your information is handled.
1. Information We Collect
a) Account and Profile Information
When you create an account as a buyer or supplier, we collect details necessary for account setup and verification, including:
– Buyers: Name, company name, business address, contact details, purchasing preferences, and billing information.
– Suppliers: Company name, business contact details, product categories, and financial details for payment processing.
b) Transaction Information
To facilitate the procurement process, we collect transaction details such as orders placed, products purchased, invoicing, and payment records.
c) Usage Information
We gather data about your interactions with our platform, including pages viewed, searches conducted, products added to the cart, and preferences to help improve our services and tailor your experience.
d) Device and Log Information
We collect technical information related to the devices you use to access our platform, such as IP addresses, browser types, operating systems, and logs of your interactions for security and analysis purposes.
e) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide relevant recommendations. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We utilize your information for various legitimate business purposes, including but not limited to:
– Platform Functionality: Facilitating the buying and selling process, managing orders, and enabling secure transactions between buyers and suppliers.
– Personalization: Customizing user experience by offering tailored product recommendations and promotions.
– Communication: Sending notifications, updates, and customer support communications regarding orders, inquiries, or platform updates.
– Analytics and Improvements: Conducting analysis to improve platform performance, identify areas for growth, and enhance the overall user experience.
– Compliance and Protection: Adhering to legal requirements, ensuring platform security, and protecting against fraud and misuse.
3. Sharing Your Information
We may share your information in the following scenarios:
– With Business Partners and Service Providers: Third-party vendors assist us with payment processing, marketing, analytics, and platform improvements, and they are required to use your information solely for these purposes.
– Between Buyers and Suppliers: Contact and transaction details are shared between buyers and suppliers to facilitate orders and resolve inquiries.
– For Legal Compliance: If required by law, regulation, or legal process, we may disclose necessary information to government authorities or regulatory bodies.
– In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and access controls. While we strive to maintain the highest security standards, no online platform can guarantee complete security.
5. Your Rights and Choices
You have the right to:
– Access: Request access to your personal data and obtain a copy.
– Rectification: Update or correct your information if it is inaccurate.
– Deletion: Request deletion of your data where applicable by law.
– Objection: Opt out of certain processing activities, such as marketing communications.
To exercise any of these rights, please contact us at [Contact Information]. We will respond promptly to ensure your rights are respected.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and resolving disputes. Once data is no longer needed, it is securely deleted or anonymized.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing personal information.
8. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page, and we encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
– Email: [Insert Email Address]
– Phone: [Insert Phone Number]
– Mailing Address: [Insert Physical Address]
Thank you for trusting Pactap with your personal information. Your privacy and security are our priority as we continue to facilitate a seamless procurement experience for buyers and suppliers alike.